Company Policies

Quality Policy

Dorman Smith Switchgear Limited are committed to the design, manufacture, assembly and distribution of Low Voltage Switchgear for electrical distribution and circuit protection devices, that comply with our own specifications, Customers’ stated or implied requirements and any applicable regulatory and legal requirements.

To this end we are working towards a Quality Management System (QMS) which will meet the requirements of ISO 9001:2015. This will be implemented in all areas and functions that have an effect on the quality and will be monitored both internally and by an independent UKAS accredited certification body. Dorman Smith Switchgear Limited is committed to continual improvement of its QMS. Whenever appropriate the system will be updated to improve its effectiveness to ensure quality of products provided and our service, to achieve our quality objectives and to set new quality objectives as appropriate, in line with changes from Interested Parties and in accordance with regulatory and legal changes.

This policy is subject to annual review to ensure that it remains appropriate as the business progresses.

A signed copy of this Quality Policy is available to all Dorman Smith Switchgear Limited staff within the organisation and is available to view on our Website or a PDF copy can requested via email to


WEEE Recycling

What is WEEE?

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items.

Why recycle?

Unwanted electrical equipment is the UKs fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.

How we can help

Dorman Smith Switchgear Limited electrical equipment is marked with the crossed-out wheelie bin symbol which means that these items are not able to be disposed of in a standard bin and they require to be disposed of in a responsible manner.

We offer a Business 2 Business Take Back Scheme for Dorman Smith Switchgear Limited electrical equipment via our nominated waste disposal company as per the details below:

The Wastepack Group Ltd
Waterloo House, Unit 27
M11 Business Link
Parsonage Lane
CM24 8GF
Tel: 01279 620000
Website: (Then click on Business WEEE Collections / Final or End User)
WEEE Compliance Scheme Approval Number: WEE/MP3138PU/SCH
Dorman Smith Switchgear WEEE Registration Number: WEE/MM1374AA

Please be advised that all costs and expenses arising from the collection, treatment, recovery and environmental disposal of electronic equipment shall be the responsibility of the buyer, as per our Terms and Conditions of Sale, copy available on request via email to or via our website at