Customer Care

Dorman Smith Switchgear Limited are committed to a programme of continuous improvement to ensure that at all times we provide excellent customer service, product quality and efficient processes.

Our dedicated teams of Key Account Managers, Internal Sales Co-Cordinators, Designers, Technical, Manufacturing, Logistics and Quality personnel all work together to provide a system of positive support and potential growth for our customers.

In this way we view our customers as partners and value all feedback received, be this positive or negative.

Your feedback allows us to identify those areas in which we are excelling and those areas where we can best focus our attention and make improvements in the future for mutual benefit.

If you have any feedback on our service or products then please contact us via Telephone on 0844 225 1063 or via email to

Many thanks,

The Dorman Smith Team